Commission statuses
The Transactions page lists every referred order with its commission, status, link and sub-ID. Filter it by status, or by link from the Links page, and export it as CSV.
Affiliate Dashboard → Transactions
Orders credited by email matching show Email match under the link.
Refunds and cancellations
- A refunded, voided or cancelled order reverses its commission. A pending order that’s refunded, voided or cancelled is never approved.
- A partial refund reduces the commission by the same share of the order. A $50 refund on a $200 order reduces a $40 commission to $30.
- If the commission was already paid, the reversal or reduction is deducted from your next payout.
Payouts
Payouts are made once a month, 30 days in arrears: each payout includes every commission approved and not yet paid. If your approved balance is under $100, it carries over to the next month. Your payouts and their reference numbers are on the Payouts page, and we email you when a payout is sent.Payout methods
Choose where your commissions are sent in Settings → Payouts.
Payouts are made in US dollars. As the Affiliate Agreement says, we may ask you for a W-9 or W-8 tax form before paying you.
Qualified purchases
The Affiliate Agreement sets out which purchases qualify. Among other things, a commission isn’t paid on an order that:- came through another partner’s or affiliate’s link,
- was placed by you or by another partner or affiliate,
- was placed before you joined the program,
- was fraudulent, or broke our terms of service, or
- was brought in by you offering the customer a coupon or discount.