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Once an administrator has connected eimmigration, anyone working on a case can request a translation from its documents.

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1. Select the documents

Open the case and go to Documents. Tick the documents you need translated and choose Request Translation.
A case's Documents folder in eimmigration with one document ticked and the Request Translation button above the list

A case's documents, with one file selected

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2. Send the request

The request takes three short steps.
1

File Upload

Check the list of documents and choose Upload. eimmigration sends them to ImmiTranslate. When it says the upload was successful, choose Next.
Step 1 of 3, File Upload: the documents that will be uploaded to ImmiTranslate, with Cancel and Upload buttons
2

Language & Services

Choose the Source Language of the documents and the Target Language you need. Turn on Notarization if you need a notarized copy of the translation. Physical copies can’t be requested from eimmigration yet.
Step 2 of 3, Language and Services: Source Language and Target Language menus, and switches for Notarization and Physical Copy
3

Review & Approve Quote

Check the summary and choose Create Quote.
Step 3 of 3, Review and Approve Quote: a summary of the documents, languages, certification type and physical copy, with a Create Quote button

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3. Approve the quote on ImmiTranslate

eimmigration confirms that the quote was created, gives the request a job request number, and shows a link to the quote.
Quote created successfully, Job Request #9, with a Review and Approve Quote on ImmiTranslate link

The quote has been created

Choose Review & Approve Quote on ImmiTranslate. The quote opens on ImmiTranslate with its price. Choose Approve Quote, complete payment, and the order is placed. The confirmation page shows the order number and the estimated delivery.
Nothing is translated or charged until the quote is approved. If you close the window, open the quote again from Job Requests in eimmigration or from Quotes in your ImmiTranslate account.

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4. Follow the request

Every request is listed on the Job Requests page in eimmigration with its quote number, case number, language pair and status. ImmiTranslate updates the status as the order moves along, and Review opens it on ImmiTranslate.
The Job Requests page in eimmigration, listing two ImmiTranslate Translation requests in Processing status, each with its quote number, case number, language pair and a Review link

Job Requests

eimmigration removes job requests five days after they were created, except ImmiTranslate requests that are still processing, which stay until they finish. The order itself is always in your ImmiTranslate account under Orders.

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5. Get the translation

When the translation is complete, eimmigration saves it to the case’s Documents, next to the original, with [ImmiTranslate] in front of the file name. You can also download it, or request a revision, from the order in your ImmiTranslate account.

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Questions

Email developers@immitranslate.com.