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The structure of the POST request:
Webhooks notify your systems about quote and order lifecycle events, most notably status updates for quotes and orders. Webhook destinations can be configured in two ways:
  • Account-level — An account-wide webhook URL receives events for every quote and order within your account. To set your account webhook URL, go to your Account Settings page.
  • Quote-level — An optional webhook parameter may be provided when creating a quote. This URL receives events for that quote and any resulting order. This is useful for platforms that require per-transaction webhook destinations without configuring an account-wide URL.
  • App-level — An OAuth app’s webhook URL receives events for the quotes the app creates and their orders, while the account stays connected, plus connection events. These deliveries are signed. See Webhooks for apps.
If both an account-level and a quote-level webhook URL are configured, each event is delivered to both URLs. If both are set to the same URL, only a single request is sent. Webhook deliveries are sent as HTTP POST requests with a JSON body and include the following headers: Webhook-Id (a unique identifier for the delivery), Webhook-Version, and Webhook-Account (your account token). If your endpoint does not respond with a 2xx status code, delivery is retried up to 3 times with exponential backoff.

Event Object

Event Types

The complete list of webhook events is below. For status_update events, the data.status property contains the new status of the object. Every order event also has data.quote, the token of the quote the order was placed from (null if there was none), so you can match an order to the quote you created. For file events, the target is the token of the file itself, data.token repeats the file token, data.order contains the order token, and url points to the order, which can be fetched for the current file list. File events are delivered at least once — deduplicate on the file token if your endpoint may receive the same event twice. The temporary url and download_url links inside data.file expire after 1 hour; fetch the order for fresh links.